You also have the ability to schedule any payment to arrive on any future business day, up to a year in advance. Where can I use my card to make purchases? This article has been viewed 415,449 times. You'll then get a prompt for your birth date and will need to confirm it by pressing "1." You have reached the maximum number of Green Dot Bank issued cards allowed per customer. Knowing the balance on your prepaid Green Dot card can keep you from being declined when making a transaction. Veterans’ compensation and pension benefits 4. Sorry! Apply online with no credit check at CreditCards.com. See your Deposit Account Agreement for more information. Something is wrong. I bought something online and it was declined but I still got charged for the purchase. You can access your Vault, view the amount of money you’ve set aside, or transfer money in and out of your Vault by using the Green Dot app or logging into your account at GreenDot.com. Send a check or money order to Green Dot Platinum Visa® Secured Credit Card. You can review your pending and posted purchases on the Transaction History page. Money in your vault will be unavailable to spend on purchases or cash withdrawals, until you transfer it back to your account. If you ever need to check your Green Dot balance, you can do so for a small fee at any MoneyPass ATM. The money was placed on hold to cover the cost of your purchase, but you were declined because the address you provided to the merchant does not match the address Green Dot has on file for your card. The acronym EMV stands for “Europay, Mastercard, Visa.”. Better Banking. This article was co-authored by Michael R. Lewis. Cancel Submit. Federal Civil Service Benefits such as retirement or annuitiesDirect deposit comes with no fees, but you are limited to only having $2,500 in your account at any given time. For security reasons, Green Dot does not allow you to register your card over the phone. The “Bills Tab” gives you a view of all previous billing, current billing and payments made towards your account. Once your purchase is processed by the merchant, the tip will be included in the amount posted to the account. Using the ATM is only available for personalized cards. Please see terms for your card regarding ATM withdrawal limits. Download it for iOS and Android devices. We are experiencing some technical difficulties. I hope this helps! From this website, you can not only view your balance, but also see your transaction history, add money to your card, and locate the nearest free ATM. Are there fees related to the Money Vault? He has over 40 years of experience in business and finance, including as a Vice President for Blue Cross Blue Shield of Texas. This holds the money for them and is considered a “pending” purchase until the merchant actually collects the money from us, which is when it becomes a “posted” purchase. You must wait until your anniversary date to receive the interest in your account. ... Quickly check your balance and transaction history online 24/7 by logging in to GreenDot.com or the mobile app. We may block ATM withdrawals in some countries due to fraud or security concerns. If you need to update the address on your Green Dot account, log into your account using the Green Dot app or go to GreenDot.com then click on the Support tab => Account Settings => Edit Contact Info. Is a ‘chip card’ and an ‘EMV chip’ the same thing? It's at the bottom of your checks, it's the set of numbers before your account number. It’s simple. We use cookies to make wikiHow great. The Visa Card is issued by Green Dot Bank pursuant to a license from Visa U.S.A Inc. Green Dot Corporation is a member service provider for Green Dot Bank, Member FDIC. If you’re not using Green Dot Bank, you could be missing out on hundreds of dollars per year. He has over 40 years of experience in business and finance, including as a Vice President for Blue Cross Blue Shield of Texas. The Green Dot app is designed to help you manage any Green Dot debit card or bank account! Alternatively, call Green Dot’s customer support line at 1-866-795-7597, press 1 for balance inquiry, then enter your account and personal information when asked. The maximum allowed balance for a Green Dot account is $3000. This includes the Unlimited Cash Back Bank Account by Green Dot Bank - a new kind of mobile bank account to help you earn and save more. You can make this payment online. Then you can text the following commands to 43411: To get your balance, text "BAL Last4" to 43411 (where Last4 is the last 4 digits of your card number). This article has been viewed 415,449 times. Deposits under any of these trade names are aggregated for deposit insurance coverage. Last Updated: August 21, 2019 You can check the balance on your Green Dot account by sending a text message to a special number once you've registered your phone number with the company. The maximum balance you can have on Green Dot Reloadable Prepaid Visa is $10,000. They put a block on my card and Ive sent in my drivers license front and back along with my phone number to verify my identity. But everytime I call it tells me the balance and that the card can no longer be used. Your Business Information: Credit or debit card: Pay Now. Be sure to look at all transactions including purchases that are pending. 1 Votes. Share Report Copy. Write-off takes place after activation. Contact your card company and identify yourself. 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